App support

iPrep: AI Interview Coach support

An interview practice app for spoken answers, transcripts, scoring, question banks, and spaced repetition.

Contact support

For help with iPrep: AI Interview Coach, email support with the app name, your device model, iOS version, and a short description of the issue.

hello@lunarcomputing.org

Privacy and purchases

iPrep stores practice answers, transcripts, scores, question history, and interview prep settings on your device.

Common support topics

Microphone and transcription permissions
AI feedback consent
Restoring premium access
iCloud sync status

Purchases and restores

Premium access is processed by Apple in-app purchase and managed with RevenueCat. We do not receive your Apple ID, payment card, or billing address. If premium access does not appear after purchase, use the restore purchases option inside the app, then restart the app. Subscription cancellation and refunds are handled by Apple from iOS Settings or reportaproblem.apple.com.

Data and permissions

If iCloud is enabled, practice data may sync via Apple CloudKit to your own devices.

Microphone: Used only when you record a practice answer.
Speech recognition: Used to transcribe spoken answers. On-device recognition is used where available; Apple may process speech if on-device recognition is unavailable.
Widgets: Widgets read local iPrep data, such as practice prompts or streak information, for display on your device.